The following message was written by Ad Overgaag, Project Leader for the Implementation of Relieve for Inspection and Enforcement, about the deployment of our ProcessPro software within the Hoogheemraadschap van Delfland.
ProcessPro (renamed Relieve within Delfland) was successfully implemented in a short time, with an enthusiastic project team from Delfland and CenterOne, using an agile approach.
"On May 20th, Relieve was put into use. Relieve means "relief", "easing". We feel happy when we think of Relieve. And that's exactly what we want with Relieve. Relieve is the information system for Inspection and Enforcement. Information about inspections, violations and sanctions is recorded around a location. This makes it immediately clear what is happening at a location.
Last week, the inspectors received their training. On May 20th, they were allowed to enter their locations, drawings and inspections for the first time. For some, it was a bit of an adjustment, but incredibly fun.
Of course, we encounter various findings, which is logical with such a rollout involving process changes, 5 integrations and data migration. But they are mostly minor findings; the big picture is fortunately okay and we are working on solutions with our supplier.
We are going to have so much fun with Relieve. That is already clear."
Ad Overgaag, Hoogheemraadschap van Delfland.